Delivery Information

INTERNATIONAL FREE SHIPPING & NO SALES TAX


With Our Store, you do not have to pay any tax or any aditional cost, only the price of the item(s) you want.


Your purchases will be sent by courier to your door. You will receive an email with your order confirmation number and your shipping tracking number. With this tracking number you can track the progress of your purchase.

Please allow 5-8 days for delivery of your products. Please make sure you enter the correct shipping address and contact number.

We are not responsible for reshipment if you provided us with an incorrect address.

In the event that your package is lost or stolen we will reship once at our expense.

Shipment charges

Shipping charge will be caluculated depend on the value of goods you purchase. We offer FREE shipping for worldwide.

These countries have the service of Expedite Shipping (5-8 days) :

Fast shipping to Australia, Asia, New Zealand, Western Europe, and North America. (4-4 days)

5-8 days only to United States.


You can track your shipment by clicking on these links below, you will be notified as to what courier service we used in your confirmation mail.

 

If your tracking number starts with M or V then your package has been shipped with UPS and you should track at www.ups.com.

If your tracking number starts with EA then your package has been shipped by EMS. In this case you should track your package on your national postal service website.


Here are some common sites below :

 

USA : www.usps.com

Canada : www.canadapost.ca

England : www.parcelforce.com

Australia : www.auspost.com

France : www.laposte.fr

Germany : www.deutschepost.de

Italy : www.poste.it

Swiss : www.laposte.ch


Return Policy

We're committed to selling high-quality products we hope you'll enjoy using but we also know that, for one reason or another, there may be a time when you need to exchange or return something you've bought. Please make sure that you check your items carefully before they are used or installed. We also recommend that you keep your receipt or order number, which can be found on your order confirmation or on the delivery packaging, as you might need it as proof of purchase in the event of any after-sales queries.

If I change my mind...

Faulty items

Items will be inspected by our Product Assessments team and if the item is deemed to be faulty due to manufacturing or fabric defect, our website will refund or replace free of additional freight charges. If deemed not to be faulty, it will not qualify for an exchange or refund under this return type.


Exchange

* All international returns should be returned to us within 30 days upon receipt of the order.


Return instructions

Please follow the instructions below to return an item:

Please send us an email to specify the reason for returning at first, our support staff will provide you the shipping address.

Please take care when unpacking and repacking your products.

Please enclose a piece of paper includes the following information:

* Our name ordered on our website.

* Order number

* Specify the reason for returning the item

* The email address ordered on our website.

Please put this piece of paper, and the product to be returned, into a parcel, and mail to us. Please provide us the tracking number once you have shipped them back. We do not take responsibility for returning goods that are lost in transit. If you are concerned, then we recommend that you send the goods by registered post and retain proof of posting.